If you are just unlucky like us who signed up the Maxis Broadband under Maxis trap and suffer from the slow speed. Your area might not coverage by their broadband service.

Maxis Broadband termination steps…

If you are in between 7 days of your purchase,
(1) Go directly to Maxis Center for service termination w/o penalty.
(2) Drop a complains email to MCMC and put e-complains on NCCC.

http://nccc.org.my/index.php?option=com_content&task=view&id=697&Itemid=71

SKMM Consumer Complaints Bureau
Malaysian Communications and Multimedia Commission
63000 Cyberjaya, Selangor
Attention: Consumer Protection Department

Tel: 03-86888000
Fax: 03-86881880
Complaint Hotline: 1-800-888-030
Email: aduanskmm@cmc.gov.my

I dont know malaysia complain channel will really work or not. But no harm to try and get back our registation fees as well. As we are really being cheated by such a big company.

If you are after 7 days of purchase, write a complain letter and cc to MCMC ask for termination of the service without penalty. I dont know this will work or not, but better than do nothing and continue paying $$$ and suffer for the slow connecting speed.

just, be ready when DiGi launch their 3G this year. their edge is so reliable, much stable than the other 2 telco, so I hope DiGi can actually provide better 3G soon.